Privacy Policy
Last updated: September 10, 2025
Welcome to OpenPledge. OpenPledge is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard all information obtained through your use of the OpenPledge web application, including personal data, non-personal data, and any other information related to your interactions with our services. By using OpenPledge, you acknowledge and agree to the practices described herein.
In case you do not agree with the following Privacy Policy, you should not use OpenPledge.
1. Definitions
For the purposes of this Privacy Policy, the following terms shall have the meanings set out below.
- "Personal data" means any information relating to an identified or identifiable individual, including but not limited to name, email address, IP address, user activity, or any other data that, directly or indirectly, can be used to identify an individual.
- "Non-personal data" means information that does not identify an individual directly or indirectly, such as aggregated statistics, anonymized data, device type, browser information, and usage patterns.
- "Processing" means any operation or set of operations performed on personal data or other information, whether or not by automated means, including but not limited to collection, recording, organization, structuring, storage, adaptation, retrieval, consultation, use, disclosure by transmission, dissemination, restriction, erasure, or destruction.
- "User" refers to individuals or legal entities who access or use OpenPledge.
- "Data controller" refers to OpenPledge, which determines the purposes and means of processing your personal data.
- "Third-party service provider" refers to an external party engaged by OpenPledge to support the web application, such as payment processors or integration services.
- "Services" means the OpenPledge web application, APIs, integrations, and any related services provided by OpenPledge.
2. Scope
This Privacy Policy applies to all users of OpenPledge worldwide and governs the collection and processing of all information obtained through our services. This includes data collected directly from users, as well as data obtained via third-party integrations such as Stripe and GitHub. This Privacy Policy is designed to comply with major data protection regulations, including but not limited to the European Union General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other relevant privacy legislation.
3. Categories of Personal Data
We may collect and process the following categories of personal data:
- contact information (e.g., name, email address),
- business-related information (e. g. company name, business address, tax/VAT number, and other identifying business details),
- job title,
- profile information, including profile photo (either uploaded directly or synchronized from third-party platforms such as GitHub),
- account credentials and authentication data,
- payment information processed through third-party service providers (e.g., Stripe),
- technical information such as IP addresses, device identifiers, browser type, and usage data,
- information from third-party services integrated with OpenPledge (e.g., GitHub account information, issue tracking data),
- communication data such as correspondence with our support team or other users.
4. Other Information
In addition to personal data, OpenPledge collects certain non-personal information automatically during your use of the services, including but not limited to:
- aggregated and anonymized usage statistics,
- device and browser type,
- log data such as IP addresses (processed in compliance with applicable law),
- cookies and similar tracking technologies used to improve functionality and user experience,
- technical preferences and developer-related information voluntarily provided by users, such as preferred programming languages, frameworks, and development tools.
5. Purposes of Processing
The Data controller (OpenPledge) processes personal and non-personal data for the following purposes:
- to provide, operate, and maintain the OpenPledge web application and its features,
- to notify you about changes,
- to authenticate users and manage accounts,
- to communicate with users, including customer support,
- to facilitate payment processing and financial transactions through authorized third-party service providers,
- to monitor and analyze usage to improve services,
- to ensure security, prevent fraud, and protect the rights of OpenPledge and its users,
- to monitor the usage of services,
- to detect, prevent and address technical issues,
- to fulfill any other purpose for which you provide it,
- for any other purpose required by applicable law, permitted under relevant data protection regulations, or based on your consent.
6. Legal Basis for Processing
Depending on your jurisdiction, we rely on one or more of the following legal bases:
- Contractual necessity: to perform our agreement with you.
- Legitimate interests: for the functionality, security, and improvement of our services.
- Consent: when required, such as for marketing communications.
- Legal obligations: to comply with laws and regulations.
If processing is based on consent, you may withdraw your consent at any time without affecting the lawfulness of processing before withdrawal.
7. Data Sharing and Disclosure
We do not sell or rent your personal data. However, we may share your data with:
- Third-party service providers who assist us with payment processing (e.g., Stripe), platform hosting, analytics, and customer support.
- GitHub, for the purpose of integration with public repositories and issue tracking.
- Legal authorities when required by law or to protect rights and property.
All third-party service providers engaged by OpenPledge are required to process your data in compliance with applicable data protection laws.
8. Data Retention
We retain personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Data related to pledges, payments, and account activity may be retained for longer periods to comply with financial regulations and tax obligations.
9. International Data Transfers
As part of providing our services, OpenPledge may store or process personal data on servers located outside of the country or region in which you reside. This includes jurisdictions that may not offer the same level of legal protection for personal data as the country in which the data was originally collected.
By continuing to use OpenPledge and submitting personal data through our web application, you acknowledge and agree that such data may be transferred across international borders as necessary to support the functionality and operation of our services.
OpenPledge ensures that all such transfers are carried out in accordance with applicable data protection laws. Where required, we implement appropriate safeguards (such as standard contractual clauses or other legally recognized mechanisms) to ensure that your personal data remains protected and is processed lawfully, securely, and in line with this Privacy Policy.
10. Security and Data Protection Rights
OpenPledge is committed to protecting your personal data and maintaining your trust. We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, taking into account the nature of the data and the context in which it is processed. However, please be aware that no method of transmission over the internet or electronic storage can be guaranteed to be completely secure. While we strive to protect your personal data, we cannot ensure or warrant its absolute security.
Users whose data we process, regardless of their location, may have certain rights under applicable data protection laws. These may include, but are not limited to the right to access, correct, delete, or restrict the use of your personal data, the right to object to certain types of processing, the right to data portability and the right to withdraw consent where processing is based on consent.
OpenPledge will respond to all legitimate requests in accordance with applicable laws and may request verification of identity before proceeding. To exercise your rights or raise questions about our data practices, you may contact us at info@openpledge.io.
11. Cookies
OpenPledge uses cookies and similar tracking technologies to provide, secure, and improve your user experience with the web application. Cookies are small text files stored on your device that help us remember your preferences, maintain session continuity, and analyze usage.
We distinguish between different types of cookies:
- Essential cookies: These cookies are strictly necessary for the operation of the web application. Because they are required for the basic functioning of OpenPledge, they cannot be disabled through cookie preference settings.
- Functional, performance, and analytics cookies: These cookies help us understand how users interact with the platform and enable additional features to enhance your experience. You can control or disable these cookies at any time through your browser settings or within your OpenPledge account preferences.
Please note that disabling non-essential cookies may affect the performance or availability of some features. For more information about how we use cookies and how you can manage your preferences, refer to your settings or contact us directly.
12. Children's Privacy
OpenPledge does not knowingly collect personal data from individuals under the age of 18. In the event that we become aware that personal data of a child under 18 has been collected, we will take prompt steps to delete such data.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify users by posting the revised policy on our website with an updated effective date. Continued use of services after such changes constitutes acceptance of the updated Privacy Policy.
14. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: info@openpledge.io.
Note: This Privacy Policy is intended to comply with global privacy standards and to offer transparent information about your data. If you are located in a jurisdiction with specific requirements not addressed here, please contact us directly so we may provide further clarification.
